Terms & Conditions
Terms
& Conditions
Data
processing (Privacy Policy)
Pursuant to art. 10 of Law n. 675 of 31/12/1996 we
inform you that the data provided to us will be processed by Due Mondi Ticket
s.a.s., in accordance with current legislation, in compliance with the above
mentioned legislation and confidentiality obligations.
Information
on the processing of personal data:
The data provided by the user are recorded on electronic
databases owned by Due Mondi Ticket s.a.s, which is located in Piazza della
Vittoria, 25 Spoleto (Pg) which is also responsible for processing.
Data provided are those provided during registration
for the service and subsequent changes and/or additions by the user who
requests it.
The processing of data takes place for the purposes
of: - providing the services provided and/or requested by the user; - providing
the services that the Due Mondi Ticket s.a.s. may consider to be of interest to
the user; - verifying the quality of the services offered; - tracing the
authors of any wrongdoing, only in the case of specific requests and on behalf
of the competent authorities.
Processing
of personal data means:
The collection,
registration, organization, preservation, processing, modification, extraction,
selection, comparison, use,
interconnection, blocking, dissemination, cancellation and
destruction of the data
and their communication with tools, authomated or manual, suitable for ensuring
their safety. risp
Personal
data may be transferred to third parties with your informed consent. Their use
will be limited to Due Mondi Ticket s.a.s for communications related to this
act and for sending information, promotions and offers.
General
terms
Object
of the service
The
online purchase system offers a pre-sale service of tickets for events
available on www.ticketitalia.com and related sites.
The
service is managed by the company Due Mondi Ticket s.a.s, based in Piazza della
Vittoria, 25 06049 Spoleto Pg, which invites any user to carefully read all the
points related to the General Conditions and to respect them scrupulously. The
user is invited to follow the completion of the online purchase procedure at
every stage.
How
to book your tickets
The
number of tickets available for each transaction or person is subject to change
according to the provisions of the organizers of the event.
Events
are normally on sale online until the day before the date of their execution,
except for several special reguliations that can also be
applied without notice.
Access
tickets with reduction cannot be purchased online, as it is not possible to
verify the right to the reduction.
How
to pay your tickets
Payment
for online purchases is made through major credit card circuits (Visa
Mastercard, Amex etc ).
Due
to the particular characteristics of the business and the rules in
force in the field of ticket sales, any transaction completed by the user is
considered implicitly
and definitively accepted.
Pursuant
to the European legislation on electronic commerce and distance (standard 97/7
transposed in Italy by the Legislative Decree of 14/5/99) for this type of
purchase is not provided for the exercise of the right of withdrawal.
Payment
is made through the Virtual Pos service provided by the bank Banca Popolare di
Spoleto.
The
connection to the virtual payment counter is in secure mode with SSL (Secure
Socket Layer) encryption. By means of this method the transfer of payment data
takes place exclusively in banking and Due Mondi Ticket s.a.s DOES NOT have
access to customer credit card numbers. He is therefore not responsible for the
credit card numbers provided to the bank.
Ticket
price
Unless
otherwise specified, for each online purchase the cost of the entrance ticket
is charged including the pre-sale fee, plus a commission that includes our
service.
For
events where home delivery is available, the same is made with an additional
charge for each shipment, as indicated in the order compilation.
How
to pick up tickets
The
method of collecting tickets purchased online may vary from event to event.
Each event on sale has indications about the withdrawal methods, which are of
two types:
1.
Box Office pick-up - allows you to pick up tickets purchased online directly at
a cash desk set up at the venue on the day of the event, generally from a few
hours before the doors open and at least 15 minutes before the official opening
time.
Collection
at the Box Office takes place by displaying the print of the order confirmation
email accompanied by an identity document. The above order confirmation cannot
in any case constitute a title for access to the show and must NECESSARILY be
converted before entering the venue, with a regular Access Title (ticket).
2.
Home Delivery - is usually carried out by Postacelere or other couriers. It’s
selectable up to about 7/10 days before the chosen event, to allow for delivery
times.
The
Collection or Delivery procedures cannot be changed after the purchase has been
made.
Method
of refund
For
this type of purchase there is no possibility of withdrawal pursuant to the
European legislation on electronic commerce and distance (standard 97/7
transposed by the Legislative Decree of 14/5/99)
Due
Mondi Ticket s.a.s pre-sales tickets in the name and on behalf of the
Organiser, who is solely responsible for the show and the relevant collection.
Due
Mondi Ticket s.a.s carries out the online sales service and is not responsible
for the organization of individual events. It operates in the interest of its
Customers to provide maximum satisfaction of each purchase, but is not
responsible for any inconvenience or inconvenience created to the user due to
the event due to the organization of the show.
In
case of cancelled or postponed event, only the price of the ticket is refunded,
net of the commission related to the online purchase service.
Any
waivers do not entitle you to any refund, as well as tickets not collected or
used.
Limits
of liability and rights of Due Mondi Ticket s.a.s
Due
Mondi Ticket s.a.s reserves the right to withdraw, modify, suspend or interrupt
any function or service, if it deems appropriate, for technical and
organizational reasons that may in some way compromise the success of its
service.